Refund policy
At Oceanhub, we aim to provide the best shopping experience for our customers.
1. Order Cancellation
- Orders can be canceled within 24 hours of placing the order.
- Once the order has been shipped, it cannot be canceled.
2. Refund Eligibility
Refunds will be applicable in the following cases:
- Damaged product received
- Wrong product delivered
- Lost shipment
3. Refund Process
- Approved refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method via Razorpay.
4. Non-Refundable Items
- Used products
- Customer-damaged items
- Products without original packaging
5. Contact for Refunds
Email: kemcho0211@gmail.com
Phone: 84828 96880